My family has used Shelton Plumbing for many years, so when I moved out and got my own place, they were the obvious choice. Whenever I call them, they are considerate and helpful. When a plumbing emergency merits a visit, they are always great with scheduling and arriving on time. They are pretty much always reliable, we've never had an issue with their work or their pricing.
Great service! Ray was super easy to work with, respectful, and went above and beyond. Highly recommend
They tried to charge me $315 to come out without fixing the issue. This place is ridiculous!
Don's the rudest, most unprofessional person you'll ever meet. Hot headed for sure. If you want to use this company, avoid him and ask for someone else.
I never heard from the plumber about our scheduled appointment. I had to call the next week to see if they had gone to the house (we were out of town) just to find out that they had had an emergency job and never made it to us. So I rescheduled and that appointment was changed as well to the following Monday. So it had now been a week and a half. After not hearing from the plumber on that Monday, I called them again on Tuesday to find out that they had gone to the house and fixed the problem without calling me to make sure the cost (nearly $500) was approved. When I expressed my disappointment that I hadn't been contacted to approve the job, I was made by the head plumber to feel like I was the problem and that I should be grateful they did the work when they did as they are really busy. I cannot recommend this company other than the receptionists who were very nice. The owner was told about the issue and never contacted me or followed up in any way. Incredibly disappointing.
Shelton Plumbing Inc is a US Plumber based in Waco, Texas. Shelton Plumbing Inc is located at 201 Otis Dr, Waco, TX 76712, USA.
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