Working with people in general is never easy but I feel like on a regular daily basis, "bad days" not included cuz we all have them, patients get treated a well as possible.
Remember no one is perfect on either side of the desk!
The staff at the Family Health Center are friendly, except for the woman who does the "Good Health Card" discount program. She is rude and she acts like she is being bothered by your presence. She is also unprofessional.
They called me with an automated message in Spanish and I only know English. I call back the answer service to ask what was the message I didn't understand the lady who got my call laughed and said she had no idea. Laughing at some one who is waiting to find out if they have pulmonary fibrosis and can't help but think that message might of been important kinda does not help my axiety. Really professional.
I've tried several times to see my chart on the website but it keeps sending me to the home page and asking for my password. I've never been so frustrated, the website needs an overhaul.
There are great counselors at the counseling center, though. Anna and Abby are very caring and they are professional at all times. I appreciate them.
With as many people as the doctors, pharmacy, and Good Health Card ladies see and interact with on a daily basis, I'm thrilled that the whole place is as efficient, coordinated and friendly as they are.
The Experience I had it has been excellent. Team C always helps me with my baby when I need to fill out paper work
Heart Of Texas Community Health Center is a US Health facility based in Waco, Texas. Heart Of Texas Community Health Center is located at 1600 Providence Dr, Waco, TX 76707, USA.
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