Thank you but there is nothing I would love to discuss with you TANNER your business is horrible and your personal Customer service skills are terrible. Just wanted to let everyone know that your comments below are lies.
Great service! Polite n attentive service techs. Got my future repeat business!
I brought my truck to them to have the manifold replaced because the mechanic Marvin said I needed a new one after doing a diagnostic . He quoted me on a price and told me how much the labor would be and all. I agreed to the price for parts and labor. After I personally ordered the manifold for $182 he tells me the manifold is good and doesn't need to be replaced, that the problem was something else. Long story short I was charged $487 and my car is running horribly with a loud sound coming from under the hood and I can't drive it long . distance because it sputters and almost dies.
WORST EXPERIENCE EVER!!!!!
They don't waste anytime on yr car
Fast and affordable. Great customer service
As you can see from his response he is still rude! Yes my truck is 16 years old. And the wiper blades and the other things that were replaced was because I got an inspection done at the time of service and those items were recommended by Marvin which I was double charged for. So please get your information correct.
I spoke to Tanner the owner and he was rude and basically told me they fixed not what I wanted them to fix but what they wanted to fix, and I quote "We don't work for free we have to make money" Rude, unprofessional, and I wouldn't recommend anyone to take their vehicles there.
I ordered the manifold and it was not used or sent back and I didn't get refunded for that charge, just charged for a lot of miscellaneous items.
Customer service is NOT dead! Owner Jeff Tanner and his crew were awesome and very down to earth. They took the time to fully explain the AC problem my car was having and fixed it, while I waited. This type of repair really lends itself to the shady and unscrupulous mechanic. It would have been super easy to BS and pad the bill. The dealership wanted nearly five times what I paid to PTAC. Jeff only repaired what was needed and then gave me instructions on how to maintain and troubleshoot any future problems! Incredible service! I will be back and will tell everyone I know. Great job guys. Thank You!
Precision Tune Auto Care is a US Car Repair based in Waco, Texas. Precision Tune Auto Care is located at 4212 Bosque Blvd, Waco, TX 76710, USA.
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