The store itself is absolutely amazing- huge selection, affordable prices and cute accessories. However, the staff is awful! I've been in this store 4 times now and although I'm happy with my purchases, I honestly would have bought triple than what I did, if the staff would have been friendlier. I spent over an hour, each visit and the only time anyone even acknowledged me was when I got to the register, and even then, they weren't polite; they weren't rude by any means but they also weren't polite- they were just 'there'. I worked in retail for many years and I don't care how 'busy' you are, you're never too busy to smile while greeting customers, tell them your name and ask if they need assistance!
Only gave two stars because they had a great selection in stock. However, they did not have my size in the couple of pair I was looking at. There was no area to sit and try on shoes. When I tried to get one lady's attention, she continue to walk on. It seemed that the only time they wanted to help anyone was when they were ready to check out.
Skechers Factory Outlet is a US Shoe Store based in Waco, Texas. Skechers Factory Outlet is located at 2400 W Loop 340, Ste B-1, Waco, TX 76711, USA.
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