We have been in there since we got married several times, and they always push us to buy something more expensive. Today, while checking out, the manager asked if the vaccuum I was buying was on my registry. When I told her no we had taken care of that, she kept pushing for me to buy more items off my registry.
We won't be back.
This location went above and beyond to order items they didn't carry in store. I was greeted by at least 2 employees. Where I am from originally, employees would be hiding. This place is reasonably priced for the quality.
First and foremost, the store is well stocked, clean and had everything I needed. The pricing is a little high but its fine within a modest budget. My problem is from the second I walked in until I left, I was followed throughout the store and asked at least 6 or 7 times by the same associates "if i needed help" as I simply browse their selection. I exhibited ZERO actions outside of the normal behavior of any other shopper and there were plenty of other customers to check in on. The manager tried to assure me that "They are just 100% about their customer service" but it came off as abrasive and intrusive. If this is the "deterrent" from stopping thieves, i shouldn't be made to feel like one, walking in barehanded, 6 feet tall and wearing a pink shirt from T-Mobile with my name badge on and working in the same Plaza as the said store.
Convenient location with many other shops around. Fast checkout but make sure to use coupons because otherwise you will be paying much more for many items than amazons prices. Not as much selection as some other BB&B stores but good for furnishing dorms and apartments.
I would give this store a negative star if I could. My husband and I registered here when we were engaged, and they kept pushing us to buy the most expensive products, told us we needed everything new, and looked at our registry on their computer as we added items and would come find us and tell us how what we put on the registry was cheap. The sales person actually said "when you could have the Lexus, you're getting the Kia Rio." Wow, BBB, way to insult not only the customer, but also your own products.
Couldn't find an item I was looking for from the sale paper. I asked a clerk, and he was sooo helpful. Not only did he tell me where to find it, he got it down for me and put it in my shopping cart. Used my 20% off coupon and saved a bunch of money.
Bed Bath Beyond is a US Department Store based in Waco, Texas. Bed Bath Beyond is located at 4633 S Jack Kultgen Expy Ste 102, Waco, TX 76706, USA.
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