I'm a Baylor grad and I will now time all my baseball shopping excursions when I'm in Waco for BU games. Thank you Triple S Sports!
I tried my local Dallas retailer that I bought the bat from. They were just as useless in offering any help. They didn't make the bat but I expected them to stand behind what they sold. Even letting us use a demo bat for 1-2 weeks would've been helpful.
The best of the best..I only get my baseball/softball gear from here. Trip is the man and is always so helpful and kind to me. If you're not shopping at Triple S already, i would highly encourage you to do so.
Great place to buy empire and sporting equipment.
I called with a last minute need for baseball pants for our World Series. The person who answered the phone ( a girl - didn't get her name) was SO helpful! I explained my situation and she did everything she could to help me out - she checked their stock and when they didn't have them in stock - she called the manufacturer to check to see if we were able to get the items in time direct from them. I just got confirmation that my order will be delivered tomorrow with 2 days to spare! Thank you so much for your wonderful customer service! I will be ordering from Triple S from now on!!
My last resort was calling Triple S which is over 100 miles away and not the original retailer. They stepped up and took care of me offering to hold a replacement bat and ship it to me free of charge. Total wait time about 3 days. And this is for a non-customer! Imagine what service they provide to paying customers.
Great prices and in stock inventory. Trip is a great source of knowledge.
My son has the now illegal Demarini CF Zen drop 10 bat. Demarini was zero help in this process. Yes, they offered a voucher to their website for a replacement bat but require that you first send the bat to them for processing before giving you the voucher. The whole process would take 2 weeks plus to get a new bat. Not acceptable in the middle of the season.
Triple S Sports is a US Clothing Store based in Waco, Texas. Triple S Sports is located at 200 Deb Ave, Waco, TX 76712, USA.
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