They charged me $5 because I didn't sign up for e-statements. This bank is very disappointing. First Convenience is very Inconvenient. I'm signing my accounts to another bank. I only opened this bank because I worked for Walmart. Time to move take on and forget this bank. The employees are so unfriendly too. They seem like lost drones, no smiles, no energy. My other bank is super. Friendly people, high energy, ENTHUSIASTIC. Take those stars away, I give them 5 thumbs down.
Nice but just not that helpful. Some people just don't get it.
Night deposits are often forgotten. Must call to remind them nearly every time. When they do check them it is usually later in the day when their company policy is to check them first thing in the morning. I have made a formal complaint with main office yet they continue the habit.
Man this is the best bank I ever banked with... I really recommend it to every body ... Business and personal... The wood way branch...
This Bank committed Fraud against me. They tricked me and now want money from me to close my account. The bank doesn't want to take responsibility for their workers actions. When I was approached in Wall-mart to open a bank account and I told them I am not sure if I have a account with them already. The woman said she would go look well a few minutes later she came back and said yeah you already have an account with us and all you have to do is update your information. So, fast forward until this month when I find out the person opened a new account instead of using my old account number and when I tried to talk to the bank even corporate they would not close my account unless I pay them $25. This is extortion!! They need to close this whole Branch!!!! Beware of this bank.
First Convenience Bank is a US Bank based in Waco, Texas. First Convenience Bank is located at 4320 Franklin Drive, Waco, TX 76710, USA.
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