Great customer service. Genuinely friendly. Not pushy. Also got a great rate. Saved me a ton of money.
I am a salesman who called Doug's agency. Once Doug realized it was a marketing call he immaturely put me on hold for 10 minutes and then hung up on me. I know marketing calls get old but making someone hold on purpose just because they are calling to sell instead of purchase something is very juvenile....especially when you are in sales yourself. I've always believed that how a person acts in one area of their life is how they act in all areas of their life....something to think about if you are considering becoming a client of his. Learn to treat others as you would like to be treated Doug!
Always helpful and considerate. They make feel like they will do what they can to take care of your needs in a professional way. But with a smile and kindness.
Great service, and friendly staff. I've never had to ask for anything twice. Also, saved me a good amount of money. Recommend to all my friends.
Doug is the nicest guy. He truly takes care of you. I would highly recommend him to be your insurance agent.
Allstate Insurance Agent Doug Buchanan is a US Insurance Agency based in Waco, Texas. Allstate Insurance Agent Doug Buchanan is located at 536 N New Rd, Waco, TX 76710, USA.
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