We purchased and had a safe installed by Therrell Lock & Safe. A+ install, the owner Don got his hands dirty and helped push the heavy safe into our house. All 3 of the guys are Texan gentlemen and as we are new to the area helped us out with recommendations. Thank y'all for your help.
Friendly. I was needing a copy of my car key. He wasn't able to help me with what I needed (2004 Honda Pilot), but was quick to refer me to a nearby shop that could.
This place is great. They are nice, fast, excellently priced, and have harder to find keys. When I called around Austin looking for someone to make a copy of a car key, I was sent away at each because they said the key for my car model had a chip, even though it does not. I was in Waco and had gone here before. I walked in, handed them my key without even telling about my car model. The guy took the key and walked directly to the rack and had the right key blank, first try. I tested it and it works perfectly both to unlock and start the car. I highly recommend this place!
I have went to this business 5 times over the last year or so. And 5 out of those 5 times they have been unable to help me AT ALL. All times i had different needs. This last time takes the cake. On Thursday I dropped off a simple hitch lock and asked for a key, guy kinda of blew me off, asked for my name and number and said he would call....no call Thursdsy, no call Friday. I called Saturday but of course the office was closed. I get a message Monday morning that they are...once again....unable to help me due to not having the correct blank. Super frustrating. Will never try to do business with this company again. Giving one extra star for occasionally being nice.
Therrell Lock Safe Co is a US Locksmith based in Waco, Texas. Therrell Lock Safe Co is located at 719 Lake Air Dr, Waco, TX 76710, USA.
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